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What we did to secure our clients

Feb 2

3 min read

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1. Data Privacy and Security

Anomaly Detection (AI-Powered and Manual Monitoring): 

MediNext combines AI algorithms with manual security protocols to detect unusual activities or potential security breaches in real time. Both AI and human review ensure proactive protection of user data by flagging suspicious access patterns.

Automated & Manual Encryption Management: 

AI assists in managing encryption processes, while manual encryption audits ensure all user data is securely protected at every stage of storage and transmission.

AI-Based and Manual Consent Management: 

Alongside AI-driven NLP models, MediNext employs legal and healthcare professionals to help users better understand consent terms, privacy policies, and data-sharing agreements, translating complex legal language into user-friendly terms.


2. Symptom Analysis with Transparent Decisions

Explainable AI and Human Oversight: 

MediNext uses Explainable AI (XAI) techniques to make AI-driven health assessments transparent and understandable to users. Medical professionals review AI results to ensure consistency and trust in the outcomes.

AI-Driven and Human-Validated Disclaimers: 

AI generates health-related disclaimers, while healthcare experts provide additional oversight to ensure the messaging is accurate and users understand that AI suggestions do not replace professional medical advice.


3. Building Trust and Credibility

Machine Learning & Expert Input for Personalized Insights: 

AI analyzes user data and generates health reports, while ongoing input from healthcare professionals ensures that the recommendations align with established medical practices, enhancing trust.

Continuous Learning Models and Expert Validation: 

AI continuously updates its models based on medical data, but these updates are regularly reviewed by healthcare providers to ensure accuracy and relevance.

Medical Expert Partnerships: 

MediNext collaborates closely with accredited healthcare professionals to validate its AI models, ensuring high-quality and reliable health assessments.


4. User Control and Data Management

Smart Data Access Control with Manual Review: 

AI offers recommendations on data sharing, but users also have access to manual options to control their data-sharing preferences with healthcare providers, ensuring transparency.

Automated and Manual Data Deletion: 

AI automates data deletion processes, while users can manually review and confirm the removal of their health data from the platform.



5. Safety Features

AI-Powered Emergency Alerts with Human Backup: 

AI detects symptoms that may indicate life-threatening conditions and triggers emergency alerts, but users also have the option to consult with healthcare professionals for personalized follow-ups.

Predictive Analytics & Healthcare Provider Monitoring: 

AI algorithms monitor user data to predict health risks, while healthcare providers review these predictions to provide early recommendations for high-risk cases.


6. User Support and Assistance

NLP for 24/7 Chat Support and Human Assistance: 

AI chatbots provide 24/7 support, answering user queries related to health data and symptoms. Human customer support agents are available for more complex or sensitive issues.

AI-Based and Human-Led Accessibility Improvements: 

AI enhances user experience by offering personalized suggestions for app navigation, while user experience experts regularly refine these suggestions to meet diverse user needs.


7. Continuous Updates and Improvements

Self-Learning AI with Professional Input: 

AI algorithms continuously evolve through user interactions and feedback, but regular reviews by medical and AI experts ensure updates maintain high accuracy.

Automated Security Patches with Manual Oversight: 

AI automatically manages security patch updates, but cybersecurity professionals also review and approve these updates to maintain system integrity.


8. Personalization

AI-Driven and Human-Refined Health Insights: 

MediNext uses machine learning to generate personalized health insights, which are refined through professional healthcare oversight, ensuring each user’s journey is catered to accurately.

Smart Goal Setting with Professional Guidance: 

AI helps users set realistic health goals, which are supplemented by expert tips and manual suggestions from healthcare professionals for a well-rounded approach to health improvement.

Feb 2

3 min read

0

12

0

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